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Effective date: January 1, 2026
These Terms and Conditions ("Terms") govern your use of the website located at citrusheightsmasonry.com and your engagement with Citrus Heights Concrete & Masonry ("we," "us," or "our") for masonry and concrete contractor services. By accessing our website or requesting our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.
By visiting our website, submitting a contact or estimate request form, or engaging us to perform services, you confirm that you are at least 18 years old, have the legal authority to enter into a binding agreement, and agree to these Terms. If you are acting on behalf of a business or property owner, you represent that you have the authority to bind that party to these Terms.
Citrus Heights Concrete & Masonry provides masonry and concrete contractor services in the greater Sacramento, California area, including but not limited to foundation repair, chimney repair, tuckpointing, brick repair, retaining wall construction, driveway pavers, masonry restoration, fireplace installation, stone veneer installation, and related work.
Our website provides information about our services and allows you to request a free on-site estimate. The content on our website is for general informational purposes only and does not constitute a binding offer or contract for services.
All estimates are provided in writing following an on-site inspection. An estimate describes the scope of work, the proposed method, the price, and the anticipated timeline. An estimate is not a binding contract until both parties have signed a written agreement.
Estimates are based on conditions visible at the time of the inspection. If hidden conditions - such as structural damage, water intrusion, or soil issues - are discovered once work begins, we will notify you in writing before proceeding with any additional work and will provide a revised estimate for your approval. No additional charges will be incurred without your written consent.
Estimates are valid for 30 days from the date issued unless otherwise noted in writing. Material cost changes or significant changes in project scope after the estimate is issued may require a revised estimate.
Work is scheduled by mutual agreement after a signed contract and any required deposit are received. Start dates are estimates and may shift due to weather, permit processing times, or other factors outside our control. We will notify you as promptly as possible of any scheduling changes.
If you need to cancel or reschedule, please contact us at least 48 hours before the scheduled start date. Cancellation after materials have been ordered or significant preparation work has been completed may result in charges for materials and labor already incurred, as described in your written agreement.
We reserve the right to reschedule work due to unsafe weather conditions, including heavy rain, extreme heat, or other conditions that would compromise the quality of the work or the safety of our crew.
Payment terms are set out in the written contract signed before work begins. A deposit may be required for larger projects, as specified in the contract. Final payment is due upon completion of the work and final walkthrough, unless a different schedule is agreed to in writing.
Late payments may be subject to a late fee as specified in the contract. We reserve the right to suspend work on a project if scheduled payments are not received on time, with advance written notice to you.
For work that requires a building permit under applicable city or county regulations, we will apply for and obtain the necessary permits before beginning structural work. Permit fees are included in the project estimate or itemized separately. You agree to provide reasonable access to the property for city or county inspectors as required during the permit process. We are responsible for ensuring that permitted work is inspected and approved before project closeout.
You are responsible for providing clear and safe access to the work area before our crew arrives. This includes clearing furniture, vehicles, potted plants, and other items as instructed. You represent that you have the legal right to authorize the work on the property where services will be performed.
We are not responsible for damage to pre-existing underground utilities, irrigation systems, or other buried features that were not disclosed to us before work began. If you are aware of buried utilities or other features in the work area, please inform us in advance.
We stand behind our workmanship. Warranty terms, if applicable, will be specified in your written contract. Warranty coverage applies to defects in the workmanship we performed and does not cover damage caused by subsequent events outside our control, including natural disasters, acts of God, settlement caused by new drainage problems, seismic activity, improper use, or modifications made by others after project completion.
Warranties on materials are subject to the terms of the original manufacturer or supplier and are not extended or modified by us. Warranty claims must be submitted in writing to hi@citrusheightsmasonry.com.
To the fullest extent permitted by applicable law, Citrus Heights Concrete & Masonry shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to the use of our website or the performance of our services.
Our total liability for any claim related to services performed shall not exceed the total amount you paid us for the specific project from which the claim arises. Some jurisdictions do not allow limitations on liability, so the above may not apply to you in full.
The content on our website is provided "as is" and for informational purposes only. We make no warranties, express or implied, regarding the accuracy, completeness, or suitability of the information on our website for any particular purpose. Nothing on our website constitutes professional engineering, architectural, or structural advice. Always consult a licensed professional for matters involving the structural integrity of your property.
All content on our website - including text, images, logos, and page design - is the property of Citrus Heights Concrete & Masonry or its content providers and is protected by applicable copyright and intellectual property laws. You may not reproduce, distribute, or create derivative works from any content on our website without our express written permission.
If a dispute arises from our services or these Terms, we ask that you contact us first at hi@citrusheightsmasonry.com so we have an opportunity to resolve it directly. We take customer concerns seriously and will work in good faith to reach a fair resolution.
If a dispute cannot be resolved informally within 30 days of written notice, both parties agree to submit the dispute to binding arbitration in Sacramento County, California, in accordance with the rules of the American Arbitration Association. Nothing in this section prevents either party from seeking emergency injunctive relief from a court of competent jurisdiction.
These Terms are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any legal action not subject to arbitration shall be brought exclusively in the state or federal courts located in Sacramento County, California.
We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated effective date. Your continued use of our website or engagement of our services after changes are posted constitutes your acceptance of the revised Terms. We encourage you to review this page periodically.
Questions about these Terms? Reach us at:
Citrus Heights Concrete & Masonry